Agence CAMEO Inc

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Effective date: September 2023

 

Last updated: Not applicable, first published

 

We are committed to maintaining the confidentiality of the personal information we collect about you under the strictest guidelines for protecting personal information, as we recognize how important it is to you that your privacy is protected. Please be assured that we never sell the personal information we have on file.

 

You are subject to these privacy requirements. They are an addition to our Privacy Policy and explain how Agence CAMEO Inc (the Company) collects, uses and discloses your personal information. These Privacy Terms also include your right to access this information and, where applicable, to have it updated.

 

You consent to the processing of your personal information as specified in these Privacy Terms when you submit it to us via our website or other services requiring the transmission of personal information. We may occasionally ask you to provide your explicit consent to indicate your agreement.

 

What is meant by “personal information”?

Personal information may, alone or with other information, directly or indirectly identify you.

 

How do we collect information?

We collect your personal information when you:

• visit our website

• enter information on our website

• participate in our contests, promotions or events

• participate in one of our surveys or any other customer study

• agree to receive our newsletters, promotional emails, text messages or other communications regarding our products, services, promotions or events that may be of interest to you

• purchase or return products at our service address or online

• contact Agence CAMEO Inc. or communicate with us by any other means to make a comment, a question or a complaint

• post content on our social media accounts

 

What personal information do we collect and why?

We only collect the personal information we need to provide you with our products and services.

Such information may be collected in the context of the use of our website, visits to our premises and commercial transactions.

 

Information about your identity

 

Which personal information?

Name

First name

Email address

Phone number

 

Why?

• Provide the products, services and information you request

• Administer your account

• Process your orders for products and services properly

• Provide you with IT support

• Respond to your questions and comments

 

Usage information

 

Which usage information?

• Connection address (IP)

• Information about your device

• Date, time and duration of your visits to our websites

• Pages and content viewed

• Browsing preferences

• Information as a customer using our services

• Promotional offers, discounts and benefits you have benefited from

• Information about your preferences

 

Why?

• Operate, maintain, improve and provide all the features of our website

• Understand and analyze your usage patterns and preferences and, in some cases, provide you with personalized offers

• Design, improve or market products and services and new features and functionalities

• For research, analysis and marketing purposes

 

We sometimes need to use your personal information to:

• Comply with our legal obligations

• Prevent cyber threats and fraud

• Respond to requests, warrants and orders from courts and other agencies

• Protect your rights and interests as well as ours

• Cooperate with legal proceedings or investigations

 

If we wish to use your personal information for a reason that is inconsistent with those described in this Privacy Policy, we will obtain your consent before doing so.

 

How do we store, use, share and disclose the personal information of our site visitors?

We have implemented physical, administrative and technical safeguards to protect the confidentiality and security of the personal information we hold, including to prevent unauthorized access.

 

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to introduce you to the agency's actors/actresses. Your data may be stored by the biased data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

 

Access Limitations

Only authorized and qualified personnel who need to access your personal information in the performance of their duties have access to it.

 

Furthermore, employees are required to comply not only with the law but also with Agence CAMEO Inc.'s requirements for the protection of personal information. They must process this information only for the purposes mentioned above.

Disclaimer

 

No security measures are perfect or guaranteed, although we take precautions to prevent unauthorized access to your personal information. Please contact us immediately at the number provided in the "How to contact us?" section below if you have reason to believe that your communication with us is no longer secure (for example, if you believe that the security of the data you have provided to us has been compromised).

 

How do we communicate with visitors to our site?

We may contact you to notify you regarding your account, troubleshoot problems with your account, resolve a dispute, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about Agence CAMEO Inc., or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

How long do we keep your personal information?

We will only keep your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enter into agreements with our agents or partners, all following our document retention schedule. Thereafter, the personal information will be destroyed securely and confidentially.

 

How can visitors to our site withdraw their consent?

You may also withdraw your consent to the use and disclosure of the personal information we hold about you. However, in this case, we may no longer be able to offer you certain products or services.

 

To exercise your rights of access and rectification under the Act respecting the protection of personal information in the private sector, you may also send an official written request to communications@agencecameo.ca

 

We may ask you to provide us with an identification document to identify yourself before you can exercise your rights.

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

How do we use cookies and other tracking tools?

Our website uses cookies for important reasons, including to:

 

• Provide a great experience for our visitors and customers.

• Identify our registered members (users who have registered on our site).

• Monitor and analyze the performance, operation, and effectiveness of the Wix platform.

• Ensure the security of our platform and the safety of its use.

 

Learn all about cookies

https://allaboutcookies.org/fr

 

For your information

The following links explain how to access the cookie settings via different browsers:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

 

To not be tracked by Google Analytics on all websites, visit this link:

https://tools.google.com/dlpage/gaoptout?hl=fr.

 

How to contact us?

If you have any questions or comments regarding these terms of confidentiality of personal information, if you wish to have access to, consult or rectify your personal information that is held by Agence CAMEO Inc, do not hesitate to contact us.

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Responsible for access and protection of personal information

Agence CAMEO Inc

Katrine Hurtubise

1865, rue de Madrid, St-Hubert, Québec J3Z 1A7

By email: communications@agencecameo.ca

By phone: 514 989-8673

 

The French version of these conditions of confidentiality of personal information is the official version and prevails over a version translated into English.

 

What are our obligations?

Agence CAMEO Inc. is a private company subject to the Act respecting the protection of personal information in the private sector.